Get Rewarded
Save 15% off your favorite sustainable essentials, and get double reward points for every product you subscribe to.
Make it Easy
Take away the hassle of needing to place a refill order at the right time. Select your products and your order frequency, and we’ll handle the rest.
Simple to Change
Change, modify, or cancel your subscription at any time. Add products to reduce shipments, or delay your order to arrive when you need it.
Subscription FAQs
Have a question you don't see the answer to here? Feel free to reach out to us at support@earthhero.com, or by hitting the chat icon in the bottom right of the screen!
Yes! You can add additional products to your upcoming order even if you’re not subscribed to them.
Yep, you’ll get an email reminder 3 days before your card is charged and when your payment is processed.
Log into your account, click Orders & Subscriptions, then click Manage Subscriptions to modify or delay your subscription.
We’ve chosen timeframes that are most likely to work well for our products, but we’re always open to recommendations if you believe there should be different options!
No, coupon codes cannot apply to subscription orders. But don’t worry – your discount is probably better!
Yes, you get double points on each upcoming order for the duration of your subscription, no matter the cadence of your orders.
If your order is under the free shipping threshold, you’ll need to choose a method of shipping at checkout and your subscriptions will use that same shipping method in the future as part of your order. If your subscription is above the free shipping minimum, you’ll receive free shipping on future subscriptions as well!
No need to stress. Your subscription is packaged plastic-free and recyclable materials, just like your other orders. Plus, 100% of your order is carbon offset and gives back to the community through our partnerships with Climate Neutral and 1% for the Planet.
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